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Part time, ideally 8.30am to 5pm Tuesday, Wednesday, Thursday, but possibility of small adjustments to this schedule. This is a maternity cover role for ca 1 year initially.
A successful international company based in Hedge End is recruiting a part time role. You will be working in a small but busy team, performing a variety of administration tasks, co-ordinating and supporting the Company’s executive customers by delivering high quality service.
The Role
This is an engaging and varied role for someone with a background in delivering excellent customer service and administrative support. Main duties will include:
- Reacting to C-Level customers who have administrative requests
- General administration - this could involve sending out new customer welcome packs, name badges for events and a whole range of other transactional admin tasks
- Processing new and maintaining existing customer details on computerised systems
- Preparing and arranging to send out letters, emails and other information on behalf of the Company
- Completing on-boarding process of new customers via phone and email
- Liaising with Senior Managers and dealing with their queries/requests
- Answering email and telephone enquiries
- Compiling data and preparing reports
- Scanning and filing information
The Ideal Candidate
The ideal candidate will have experience working within a busy, complex customer service role as well as administration experience. We’re looking for someone enjoys working within a team and in a busy office environment. To be successful in this role, you will be highly organised and a strong communicator, you will display maturity and confidence as you will be speaking to senior level individuals. You will also possess good communication skills and the ability to work with a range of computer systems, including using MS Word, Excel and PowerPoint.
Additional Information
This Company offer free parking and a fantastic working environment.
Please note, due to the volume of applications we are unable to contact each applicant individually. If you have not heard from us within 3 days of application please assume that you have been unsuccessful on this occasion.
