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Service Advisor

Auto Skills UK
Posted a day ago, valid for 16 days
Location

Southampton, Hampshire SO152AE, England

Salary

£26,500 per annum

Contract type

Full Time

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Sonic Summary

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  • The position is for an experienced Service Advisor located in Southampton.
  • The basic salary ranges from £24,500 to £26,500, with additional bonuses available.
  • Candidates must have previous experience as a Service Advisor and knowledge of DMS systems like Kerridge or Pinnacle.
  • The role involves managing service bookings, updating customers, and upselling products while maintaining high customer service standards.
  • A full clean UK driving licence is required, and the ideal candidate should be money motivated and professionally presented.

SERVICE ADVISOR
Basic Salary - £24,500 - £26,500 + Bonus
Location - Southampton
 
Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.  
 
Responsibilities of a Service Advisor
·Take Service Department bookings.
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Meeting and greeting service customers and identifying their service requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products
 
Skills and Qualifications of a Service Advisor
·Must have previous experience as a Service Advisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence
 
Please contact Kelsey White @ Auto Skills and quote job number: 45097

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