Back to searchService Advisor
V3 Recruitment
Posted 2 days ago, valid for a month
Southampton, Hampshire SO152AE, England
£35,000 per annum
Full Time
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Sonic Summary
- Our client is seeking a talented Service Advisor to join their successful Aftersales team in Hedge End, Southampton.
- The role aims to maximize service profitability through professional sales techniques and ensure high levels of customer care and satisfaction.
- Candidates should have experience in a similar Aftersales/Service role, excellent customer satisfaction skills, and a full UK driving license.
- The position offers competitive rates of pay with uncapped earning potential and opportunities for career development.
- A minimum of 2 years of relevant experience is preferred for this role.
Key Objectives of the role:
Maximise customer awareness of all available retailer services
Ensure highest level of customer care and satisfaction at all times
Maintain excellent standards of departmental administration
Help retailer to achieve industry-leading standards of process efficiency
Engage fully with the latest digital tools to achieve a fully blended experience
To ensure you are fully trained and authorised to sell finance and insurance products in line with FCA guidelines, treating the customer fairly
To follow the Service core process at all times
Essential Skills/Experience:
Experience of working in a similar Aftersales/Service role
Excellent customer satisfaction skills
Confident communication skills
Compliance (experience of working within a regulatory/process orientated environment)
Organisation skills and being able to manage customer appointments.
Ability to show initiative and actively follow up and prospect customers to maximise every aftersales opportunity.
*Full UK driving license required*
What can we offer you?
Our Mission: A successful business which exceeds expectations and builds confidence, loyalty and pride in our team and customers
Fantastic team environment
Competitive rates of pay
Uncapped earning potentials
Career development and progression opportunities
Family run business where you will be a valued employee
