- Data Entry
- Administration
- Booking administration
- Carry out a cleanse of customer records and deduplicate.
- Update customer records as requested from other departments.
- Remove customer records where required.
- Add / amend customer details.
- Action unsubscribes and bounce backs.
- Improve data capture quality, monitor new customer creations and run a weekly reports.
- Run data reports for various campaigns.
- Cleanse data that has been pulled from the system.
- Update bookings tracker report.
- Input telephone statistics into excel reports.
- Run Monthly Reports.
- Keep customer and transaction records up to date and accurate
- Establish and record customer contact preferences