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Your new company
Join a leading logistics company specialising in rail and road freight transportation, offering exciting career opportunities in a dynamic and fast-paced environment.
Your new role
As a key member of the team, you will:
- Oversee front-of-house functions to optimise business performance.
- Manage tariffs, ensuring accuracy in communication and system entry.
- Proactively resolve disputes, minimising claims by identifying root causes and working with stakeholders.
- Ensure timely and accurate billing to prevent un-billed revenue.
- Take ownership of system management and housekeeping to maintain efficiency.
- Build and maintain strong relationships with customers and internal stakeholders to provide exceptional service.
- Ensure compliance with industry regulations and SOX controls.
- Support the billing team with pre-checked, rated, and signed-off orders for timely invoicing.
- Investigate claims and additional charges, ensuring proper action and resolution.
- Provide periodic reports on business performance and key metrics.
- Train colleagues, share expertise, and contribute to continuous improvement.
- Take responsibility for objectives and maintain best practices in financial control.
Key Details
- Working Hours: 40 hours per week (Monday-Friday, 8 AM - 5 PM).
- Location: Fully office-based, five days per week.
What You'll Need to Succeed
- A proactive and action-oriented mindset with strong administration skills.
- Ability to thrive in a fast-changing and process-driven environment.
- Proven ability to meet strict deadlines with high accuracy.
- Strong customer service skills with a passion for delivering excellence.
- Familiarity with industry systems (FLEC, OMS, Datamart, TOPS) is advantageous.
- Excellent IT skills, including proficiency in MS Word and Excel.
- Self-motivated, enthusiastic, and flexible in approach.
- Effective team player with great interpersonal skills and a problem-solving mindset.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
