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Offical job Title Hubs Mobility Service
Based in Southampton and will involve travelling to events (reimbursement for travelling events)
Training will at their head office in Surrey
Fixed Term Contract until March 2025 - with a view to a further extension past this date.
37.5 hours per week
- To lead and co-ordinate the activities of the regional Hubs Mobility Service ensuring clear advice, and personalised support is given to people enabling them to access transport solutions.
- Be responsible for certain local projects - including involvement in training design and delivery.
- Collaborate with other mobility centres (via the Driving Mobility network) in sharing ideas, developments, and cross centre knowledge around the Hubs offering.
- Ensure Quality and Assurance through monitoring accreditation standards, reviewing processes and managing complaints in line with Data Protection Legislation.
**ROLE RESPONSIBILITIES**
- To provide leadership on the HMAS for the areas of Dorset, Berkshire, Hampshire, Isle of Wight and West Sussex, an information and guidance service aimed at providing alternative transport options to those no longer driving, retiring from driving, or unable to drive.
- To give accurate information and advice relevant to an individual’s mobility needs and personal transport solutions goals.
- Use professional judgement to identify potential risk when advising clients and liaise with the wider health and social team regarding safeguarding issues.
- When appropriate, signpost clients identified at risk of isolation or loneliness to support services and health-related services within their community.
- To network and engage with relevant statutory, voluntary, and healthcare services including social prescribers to raise awareness of the HMAS. This is a referral pathway that can help widen reach.
- To attend events where the HMAS and its services can be promoted.
- To continually develop and ensure up to date research on accessible transport solutions and community services in the agreed areas of Dorset, Berkshire, Hampshire, Isle of Wight, and West Sussex.
- To ensure the above information is updated and available on an appropriate database.
- Take a lead on the development, design, and dissemination of promotional materials.
- Ensure the Driving Mobility Website 'Going Car Free’ is updated relating to local resources.
- To continue impact measurements and outcomes to provide data illustrating the service’s value.
- To complete monthly reporting data and quarterly reporting data for the Department for Transport (via Driving Mobility) detailing service success, challenges and identifying gaps observed.
- To provide regular service updates to line management and participate in supervision and PDR meetings.
- To manage admin staff and volunteers associated with the service ensuring they have a clear understanding of their valuable role & are encouraged to be proactive and participate.
- To manage all expenses within budget.
- Identify organisations that would benefit from training courses, including PATS, MIDAS, and wheelchair attendant training, and deliver training when appropriate.
If your application is successful, you will be contact shortly.
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