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Coffee Machine Service Engineer - Cruise Line and National Support
Location: South of England, preferably near Southampton
About Us: Our client is a market leader in the manufacture of professional coffee machines. They are expanding their team to enhance service levels and increase their field engineer base. They are looking for a positive and enthusiastic Coffee Service Engineer to join their team, focusing on the Cruise Line business and providing national support when needed.
Key Responsibilities:
- Provide dedicated service to cruise ships, including global travel for maintenance and repair work.
- Install coffee machines during dock times.
- Offer regional support across the UK between sailings.
- Ensure timely completion of cruise line service calls.
- Develop technical knowledge to support both cruise line and national operations.
- Communicate effectively with the service desk and customers to assess and meet their needs.
- Investigate and resolve issues with coffee machines satisfactorily.
Requirements:
- Relevant industry experience with bean-to-cup coffee equipment.
- Customer-oriented with strong organizational skills.
- Proficient in using systems like Outlook, Excel, and Explorer.
- Flexible and able to work under pressure.
- Must have a valid passport.
Benefits:
- Fixed salary of 30k - 32k (dependent on experience).
- Company van (available for private use).
- Annual bonus potential.
- Mobile phone and laptop for service reports.
- Company pension plan (10% non-contributory).
- Private health cover.
- Death in service benefit.
If you are passionate about coffee machines and believe you can make a positive impact, please apply with your CV for further details.
Apply today or reach out directly to us at:
Email: (url removed)
Phone: (phone number removed) /(phone number removed)
