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Cruise Specialist German speaker

Rockpool Recruitment LTD
Posted 10 days ago, valid for 11 days
Location

Southampton, Hampshire SO19 1BQ

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A world-class travel business is seeking German-speaking cruise specialists for a remote sales and customer service role.
  • The position involves assisting customers and trade agents with cruise bookings, utilizing strong customer service and sales skills to convert inquiries into bookings.
  • Candidates must be bilingual in English and German, with outstanding customer service and sales skills, preferably in the travel industry.
  • Experience in a target-driven contact center environment is ideal, and the role requires working shifts between 08:30 am and 7 pm, including weekends.
  • The salary is between £25,000 and £30,000 OTE, with additional benefits including private healthcare, pension, 25 days holiday, and career opportunities.

Cruise Specialist - German Speaking

This world class travel business are looking for German speaking cruise specialists working in a sales & customer service role to join their lovely team working remotely.

Cruise Specialist - German Speaking - What will I be doing?

  • You will be the first point for customers - both the direct public and trade agents, when they are calling or emailing in to enquire about booking cruises.
  • You will be helping them with their enquiry and using your excellent customer service and sales skills to convert this into a booking.
  • You will be working to targets and rewarded well when these are reached and exceeded

Cruise Specialist - German Speaking - What experience do I need?

  • It is essential that you are bilingual in English and German
  • You must have outstanding customer service / sales skills - ideally within the travel industry but this is not essential.
  • You will ideally have worked in a target driven, contact centre environment previously where you are used to speaking to customers over the phone.
  • It is a fast paced, targeted environment and must be someone who enjoys working in a driven team who has the needs of the customer at the heart of all they do.

Cruise Specialist - German Speaking - Additional InfoThe hours are on a shift system between 08.30am - 7pm and you must be able to work across weekends on a rota too. There is a host of benefits - private healthcare, good pension, good salary plus commission, OTE £25k - 30k, 25 days holiday, private health care, excellent training, career opportunities, discounted cruises.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.