Back to search
Are you an EXPORTING EXPERT?
If you love working with passionate people in a lively atmosphere, you'll thrive working with my client!
My client is a world leader in design, they are looking for a dynamic senior export's administrator.
You will be responsible for managing the end-to-end export process, ensuring that all shipments are handled efficiently and in compliance with international regulations. Your role will involve coordinating and managing documentation, customs clearance, and shipment tracking to ensure smooth operations.
Key Responsibilities:
* Prepare and process export documentation, including invoices, packing lists, and certificates of origin.
* Ensure compliance with international trade regulations and company policies.
* Liaise with shipping companies, freight forwarders, and customs authorities to resolve any issues or discrepancies.
* Develop a deep understanding of the product range to provide valuable conversations with customers, cross-sell, and up sell.
* Collaborate with internal departments to build trust, relay accurate information, and support customers.
* Respond to enquiries promptly via phone and email.
* Provide customer quotes and follow-up as required.
* Process orders accurately on our ERP system, liaising with production and supply chain teams.
* Source quotes, confirm bookings, and manage shipping requirements with transport couriers.
* Manage invoicing and collaborate with finance on customer payments.
* Resolve after-sales enquiries including returns, technical advice, complaints, warranties, and credits.
* Maintain accurate records of sales transactions and customer interactions.
* Step in as acting manager in the absence of the Internal Sales & Marketing Manager.
* Make outbound sales calls to existing customers for follow-ups and to up-sell and cross-sell.
To succeed in this role, you should be highly organised, detail-oriented, and able to multitask effectively, have experience in shipping logistics specifically exports are crucial. Strong communication skills if you speak another language that's a bonus but not essential!
What our client offers you:
* On site Free Parking.
* Early Friday finish at 4pm!
* Luxury offices with great on site staff facilities.
* Christmas holiday shutdown.
* 22 days of holidays plus bank holidays.
* Pension scheme for a secure future.
* Life scheme to support your well-being.
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
