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Ict help desk manager
Customer Service Administrator

Customer Service Administrator

Reed

Posted 12 hours ago, valid for 17 days

Southampton, Hampshire SO19 1BQ

Full Time

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Sonic Summary

The Customer Service Administrator position is based in Southampton and is a full-time role on a 6-month fixed-term contract.
The salary for this role ranges from £24,000 to £25,000 per annum.
Candidates should possess proficiency in Microsoft Office and have excellent communication skills for effective interaction with stakeholders.
The role involves resolving stakeholder issues, performing administrative tasks, and managing service desk ticketing software.
While the job description does not specify the years of experience required, strong interpersonal skills and the ability to work under tight deadlines are essential.

Customer Service Administrator

Location: Southampton
Job Type: Full Time (Monday to Friday)
Duration: 6 month Fixed Term Contract
Salary: £24-25,000 per annum

Day-to-day of the role:

Respond to and resolve stakeholder issues promptly.
Perform various administrative tasks to support team operations.
Liaise with both internal and external staff to facilitate smooth service delivery.
Manage and operate service desk ticketing software efficiently

Required Skills & Qualifications:

Proficiency in Microsoft Office applications.
Excellent communication skills, capable of effective interaction via telephone, face-to-face, and email.
Strong interpersonal skills with the ability to engage with various stakeholders.
Ability to prioritise tasks and work effectively under tight deadlines.

How to Apply:

To apply for the Customer Support Administrator position, please submit your updated CV. Ensure that your application highlights your relevant experience and skills in relation to the role.

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