IT Service Desk Analyst

IT Service Desk Analyst

Are you an IT Service Desk Analyst looking for a new challenge?

In this exciting IT support opportunity working for a leading global law firm, you will be responsible for providing 1st line support for all technology systems alongside AV/meeting room support.

Are you looking for a great work/life balance?

Hybrid working is on offer at this forward-thinking firm, offering you the chance to work from home 2 days per week!

Your responsibilities:

Being the first point of call for all IT-related support and providing remote technical support for computer applications and hardware:

• Office 365
• Microsoft Teams
• Windows 10
• Active Directory
• Exchange
• iManage

Your skills:

• A minimum of 1 years’ IT service desk experience within a legal or professional services organisation.
• Excellent troubleshooting skills, with a demonstrable knowledge of hardware such as laptops and mobiles.
• Excellent communication skills and a good understanding of working in a high-pressure environment.

If this sounds of interest, hit APPLY now!