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Romanian Speaking Technical Support Advisor

The Work Shop
Posted 14 hours ago, valid for a day
Location

Southampton, Hampshire SO19 1BQ

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The company near Totton is seeking a Technical Support Advisor who is fluent in Romanian, offering a salary of £28,500.
  • The role involves providing technical support to Romanian-speaking customers regarding their purchases.
  • Candidates should have experience in a customer-focused environment, preferably in technical support, and must possess excellent spoken and written English and Romanian.
  • A GCSE level qualification or equivalent is required, along with a good telephone manner and an interest in technology.
  • The position is full-time, with working hours from 7:30am to 4:30pm, and includes benefits such as free parking.

Technical Support Advisor (Romanian Speaking) - Totton - £28,500

We are working with a great company based near Totton which is looking to recruit a Technical Support Advisor (Romanian speaking) to join their friendly team. You must be fluent in Romanian - both written and oral. Your role will involve offering support of a technical nature, to Romanian speaking customers with queries regarding their purchases.

Duties for the Technical Support Advisor (Romanian Speaking):

  • Respond to customer calls and emails in a timely manner within the required performance targets of the department
  • Investigate customers’ problems, providing quality, accurate and factual replies; escalating customer queries as required
  • Continually improve knowledge of the technologies developed by the company

Candidate Competencies:

  • Experience of working in a customer focussed environment, preferably on inbound calls, or in a technical support function
  • Excellent level of spoken and written English and Romanian
  • A good telephone manner with the ability to adapt your response to the technical level of the customer
  • Qualified to GCSE level or equivalent
  • An interest in gadgets and technology would be a definite advantage

The role of the Technical Support Advisor (Romanian Speaking) may also suit candidates searching for: Technical Support, Technology, Helpdesk, 1st Line Support or Product Support.

The role for the Technical Support Advisor near Totton is a full-time position offering a salary of £28,500. The hours for the role are 7:30am-4:30pm (initial training hours are 8:30am-5:30pm). Free parking is provided along with great company benefits.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.