Business Systems Analyst

Business Systems Analyst

Location: Totton, Hampshire

Salary: £30,000 - £40,000 per annum

With over 50 years of experience, the company is the UK’s largest independent provider of cleaning equipment. They manage thousands of sites across the UK in a wide variety of sectors including retail, healthcare, warehousing, manufacturing, distribution, and education. As well as supplying and servicing traditional cleaning equipment, they also have over a decade of experience in robotic floor cleaning machines. They are not only committed to a greener future through their own ESG strategy, but they also place the utmost focus on ensuring they offer products and services to customers that support their own sustainability goals and commitments.

At the company they strive to encourage personal development and career progression, offering on-the-job training as well as support for professional qualifications for their employees. They are a fast-growing business and this position would suit someone who likes to hit the ground running and has a drive for success.

The Role

As Business Systems Analyst at the company, you will play a crucial role in supporting data-driven decision-making system improvements and IT optimisation.  Reporting to the Head of Admin & Systems, this role is responsible for managing business intelligence (MI) reporting with the support of the Head of Admin & Systems, overseeing system upgrades and ensuring technology aligns with business objectives. This role is ideal for a data-driven individual with a passion for technology and process optimisation, looking for a challenge and to make a tangible impact on business decision-making and efficiency.

Key Responsibilities

• Assist the Head of Admin & Systems in business decision-making through insightful MI reporting and data analysis across all business areas.
• Support the Head of Admin & Systems in the lead of implementation projects, system upgrades and producing meaningful analytics to support key decision making and recommendations.
• Liaise with IT sub-contractors/ 3rd party outsourced services, to develop strategies for the optimisation of  reporting and IT Platforms and systems.
• This role is strongly interlinked with business decision-making and MI reporting, so you will need to have a good understanding of reporting and regulatory requirements.
• Producing MI reports, analysing trends, highlighting opportunities to better support the business stakeholders and management teams.
• Using modelling tools and analysis to identify business needs.
• Creating IT project plans to ensure agile and continuous improvement for system and process improvement.
• Using technology to manage business risk and to uphold compliance.
• Handling multiple systems to deliver business objectives. To identify technology to aid. productivity and efficiency benefits through smarter ways of working.
• Provide regular updates to the Head of Admin & Systems regarding the ERP system, data integration and subsequent MI and analytics.
• Manage relevant projects relating to business IT and System requirements as directed by the Head of Admin & systems.

Skills and Qualifications

Essential:

• Proficiency in SQL and Power BI for data analysis and reporting.
• Strong analytical mindset with a deep understanding of business processes.
• Excellent communication skills with experience supporting business systems, applications, or bespoke software.
• Awareness of emerging IT trends and technologies.
• Proactive, collaborative approach with strong interpersonal skills.

Desired:

• Bachelor’s degree qualified in a relevant field
• 2 years of experience working in a similar field or role

Benefits

• Exclusive Perks & Wellbeing Hub – Unlock amazing discounts and access wellness resources with Reward Gateway
• Health & Wellness Covered – Stay protected with Health Shield, Private Medical Cover with Bupa, and Life Assurance, ensuring you and your loved ones have peace of mind.
• Boost Your Future – Take advantage of their Enhanced Pension Opportunity, helping you build a stronger financial future!
• 24/7 Support with EAP – Their Employee Assistance Programme is here to support your mental, emotional, and financial wellbeing.
• Celebrate Your Dedication – Earn Long Service Awards as a token of appreciation for your loyalty and hard work
• More Time for You – Flex your time off with their Holiday Buy Back Scheme, giving you the freedom to purchase extra leave.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.