- Diagnosing system problems during the servicing of products and equipment
- Attending customer sites and carrying out planned preventative maintenance, breakdowns, warranty work and hire and commissioning jobs
- Maintaining strong relationships with customers, taking on the role as the point of contact
- Working with various internal teams such as sales, hire desk and operations, establishing strong channels of communication and sharing customer insights
- Utilising software and technology, as well as hand-tools, whilst following engineering specifications and blueprints for repairs and diagnosises
- FGas qualified
- Excellent knowledge of the manufacturing industry
- Gas safe
- Valid, clean UK driving license
- Experience as a field-based technician
- Proficiency using diagnostic software, apps and Microsoft Office
- Excellent communication skills