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IT Support Engineer

Spectrum IT Recruitment
Posted 6 days ago, valid for 20 days
Location

Southampton, Hampshire SO19 1BQ

Salary

£28,000 - £33,600 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The job opportunity is for an IT Support Engineer located in Southampton, Hampshire, offering a salary of up to £35,000.
  • Candidates should have experience in IT support, with a strong emphasis on problem-solving skills and familiarity with ticketing systems.
  • The role involves providing 1st and 2nd line support, managing hardware, and administering Microsoft 365 and Azure AD.
  • Ideal candidates will possess strong communication skills and confidence in troubleshooting hardware issues.
  • Experience with warehouse management systems and knowledge of cloud environments are considered advantageous.

Job Opportunity: IT Support Engineer

Location: Southampton, Hampshire (Office Based)

Salary: Up to £35,000

Are you an IT professional ready to take on a challenging role in a fast-paced environment? Do you enjoy solving problems, working with technology, and supporting others? If so, we want to hear from you.

Our client is looking for an IT Support Engineer to provide essential 1st and 2nd line support across their business. You'll work with a mix of hardware, software, and systems, keeping things running smoothly and helping us deliver top-quality supply chain services across the UK and Europe.

What You'll Be Doing

  • Resolving IT issues quickly and efficiently, both on site and remotely, using a ticketing system to track progress.
  • Managing and troubleshooting hardware, PCs, printers, and scanners.
  • Administering Microsoft 365, Azure AD, and Active Directory.
  • Proactively monitoring systems to spot and resolve issues before they affect users.
  • Supporting key business tools like Blue Yonder, MintSoft, and Intersoft.
  • Working with external vendors and escalating issues when necessary.
  • Sharing knowledge and updating internal resources to help the team succeed.

What You'll Need

Must-Have Skills:

  • Experience in IT support, with strong problem-solving skills.
  • Familiarity with Service Desk or ticketing systems.
  • Knowledge of Microsoft 365, Azure AD, and Active Directory.
  • Confidence in hardware setup and troubleshooting.
  • Strong communication skills-you can explain technical issues in plain language.

Bonus Skills (Nice to Have):

  • Experience with warehouse or order management systems like Blue Yonder or MintSoft.
  • Knowledge of tools like Intune, Power BI, or scripting languages (e.g., PowerShell).
  • Familiarity with AWS or cloud environments.

Why Join our client?

  • Hands-On Experience: You'll work on a wide range of IT challenges in a dynamic environment.
  • Growth Opportunities: Gain exposure to new systems and technologies while building your expertise.
  • Supportive Team: Be part of a collaborative team that values problem-solving and efficiency.

To apply for this role please call , send your CV to or hit apply!

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.