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IT Support Field Engineer | Southampton | £35,000 (DoE)
They will need to be able to:
- Handle tasks from senior team members, including building, configuring, installing, and servicing systems and equipment.
- Perform necessary, routine maintenance and updates to applications, operating systems and anti-virus software.
- Confirm factors such as IT Policies, procedures and security standards are being considered and abided by.
- Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles.
- Necessary to attend customer sites to complete jobs around various IT installations and maintenance checks.
- The ability to troubleshoot and resolve hardware and software issues with customer workstations, laptops and mobile devices - providing guidance and expertise.
Essential Skills:
- Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications.
- Knowledge with virtualization technologies such as VMWare and Hyper-V.
- Basic knowledge of scripting languages, (e.g., Powershell)
- Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN.
- Familiarity with troubleshooting and resolving issues linked to Microsoft 365.
- Strong communication and interpersonal skills are necessary with the emphasis on an ability to convey technical information to non-technical stakeholders.
- Knowledge of Active Directory and user account management.
- Familiarity with simple server administration demands such as user management, file shares and security.
Benefits:
- Employee mentoring programme
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
- Weekend availability
Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.
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