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Team Leader - Motor Claims (Southampton) - Leading Legal Services Provider
Are you an experienced legal professional with strong leadership skills? Do you thrive in a fast-paced, rewarding environment? We are seeking a Team Leader to join a highly regarded legal services provider in Southampton, specialising in motor claims litigation.
The Role
As a Team Leader, you will lead, inspire, and motivate a team to deliver outstanding service to clients while meeting business performance targets. You will oversee case management, provide technical supervision, and ensure compliance with best practices. This role offers a fantastic opportunity to develop your leadership career within a supportive and dynamic firm.
Key Responsibilities
- Lead and manage a team, ensuring high performance and employee satisfaction.
- Oversee the technical supervision of cases, acting as the expert lead.
- Drive operational and financial performance, including revenue targets.
- Ensure compliance with SLAs, service delivery standards, and quality control.
- Support client relationship activities, including tenders and events.
- Lead on operational projects, including IT changes and training.
- Conduct file reviews and audits to ensure effective case management.
What We're Looking For
- Strong litigation experience with expertise in handling a caseload of personal injury claims (OIC, Small Claims, MOJ, Fast Track, Intermediate Track, Multi Track up to 100,000).
- Previous management or supervisory experience within a legal environment (preferred).
- Excellent communication and leadership skills with the ability to mentor and guide a team.
- Strong IT proficiency, particularly in Microsoft packages.
- A client-focused approach with attention to detail and accuracy.
- Qualified Solicitor or equivalent is advantageous but not essential.
Why Apply?
- Join a friendly, down-to-earth firm with a collaborative culture.
- Work on high-quality, complex cases in a fast-paced environment.
- Opportunity to develop your leadership career within a respected legal services provider.
If you have the experience and passion to lead a high-performing team, we'd love to hear from you!
