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- Liaise swiftly and effectively with other staff members and customers to meet customer requirements
- Input incoming orders and contracts into the relevant computer system
- Complete company paperwork accurately and promptly in line with company procedures and process route clear-downs efficiently
- Build effective and close working relationships with the Sales, Transport, and Warehouse teams
- Ensure proactive communication with SCOs throughout the working day
- Respond promptly to email and phone requests
- Good communication skills, both written and verbal
- An excellent telephone manner
- A passion for providing excellent customer service
- High competency in standard software packages and a willingness to learn new ones
- Strong organisational skills with the ability to prioritise your own workload
- A professional approach to maintaining confidentiality and discretion at all times
- Previous experience in a fast-paced, customer-focused environment
- Able to work under pressure and show flexibility when required
- Restore Datashred provides secure document destruction services, ensuring compliance with data protection regulations and promoting environmental sustainability. We prioritise our customers by delivering exceptional service and maintaining the security of their confidential information.
