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Location: South of England, preferably near Southampton
About Us:
Join a market leader in the manufacture of professional coffee machines! Our client is expanding their team to enhance service levels and increase their field engineer base. They are seeking a positive and enthusiastic Coffee Service Engineer to focus on the Cruise Line business and provide national support when needed.
Key Responsibilities:
- Dedicated Service: Provide maintenance and repair work on cruise ships, including global travel.
- Installation: Install coffee machines during dock times.
- Regional Support: Offer support across the UK between sailings.
- Timely Service: Ensure prompt completion of cruise line service calls.
- Technical Development: Develop knowledge to support both cruise line and national operations.
- Effective Communication: Work with the service desk and customers to assess and meet their needs.
- Problem Solving: Investigate and resolve issues with coffee machines.
Requirements:
- Experience: Relevant industry experience with bean-to-cup coffee equipment.
- Customer Focus: Strong organisational skills and a customer-oriented approach.
- Tech Savvy: Proficient in using systems like Outlook, Excel, and Explorer.
- Flexibility: Able to work under pressure and adapt to changing situations.
- Travel Ready: Must have a valid passport.
Benefits:
- Competitive Salary: 30k - 32k, dependent on experience.
- Company Van: Available for private use.
- Annual Bonus: Potential for additional earnings.
- Tech Tools: Mobile phone and laptop for service reports.
- Pension Plan: 10% non-contributory company pension.
- Health Cover: Private health insurance.
- Security: Death in service benefit.
If you are passionate about coffee machines and believe you can make a positive impact, please apply with your CV for further details.
Apply today or reach out directly to us at:
Email: (url removed)
Phone: (phone number removed) / (phone number removed)
