Helpdesk Administrator and Receptionist

Your new companyWorking for a leading real estate business in central Southampton, you will provide exceptional customer service and business support in order to contribute to the growth and success of the business. Benefits include free parking, £25k salary, holiday and pension.

Your new roleYou will carry out reception and administration duties for the business whilst managing reports and system updates in a timely manner. Create accurate POs, raise invoices and attend monthly contract review meetings.

• Day-to-day operation of a QFM and Financial system
• Day-to-day liaison and updates with key customers
• Day-to-day liaison and updates with management team
• Day-to-day liaison and organisational assistance to the engineering team
• Ensuring that SLA and KPIs are met through effective management of the QFM system
• Understand, anticipate and deliver customer (internal and external) needs while building effective relationships.
• Positively respond to both our internal and external customers through effective communication and personal accessibility.
• Understand procedures and processes and operate them to the required standard.
• Achieve results within quality and time restraints.
• Perform with an understanding of business requirements and changes and ensure continuous improvement.
• Actively participate in a diverse and effective team.
• Convey messages and ideas clearly and openly.

What you'll need to succeedYou will have previous experience in administration, customer service or as a receptionist with strong IT skills and fantastic communication and organisation. Preferably available at short notice, but candidates with a longer notice period will be considered.

What you'll get in returnYou will receive a permanent opportunity that offers a range of skills and experience within a professional environment. Further opportunity within the business is possible and holiday, pension and free parking.

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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