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Customer Admin - Southampton

Adecco
Posted 8 hours ago, valid for 2 hours
Location

Southampton, Hampshire SO152AE, England

Salary

£24,000 - £28,800 per annum

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Contract type

Part Time

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Sonic Summary

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  • The Customer Administrator position is a part-time role based in Southampton, starting on October 14, 2024, and ending on December 20, 2024.
  • The pay rate for this position is competitive at £13.07 per hour, with a requirement of 20 hours of work per week, split into 4 hours a day from Monday to Friday.
  • Candidates must possess excellent IT skills, strong organizational abilities, and professional written communication skills, along with a passion for customer service.
  • The role involves processing customer refunds, managing documents, and handling customer requests while adhering to GDPR and company policies.
  • No specific year of experience is mentioned, but the candidate should be adaptable and detail-oriented to succeed in this position.

Customer Administrator - Southampton Part Time

Adecco UK are currently recruiting on behalf of one of our most prestigious clients for a Customer Administrator.


Please see below some of the details regarding the role:

***Part Time Positions Available***


Start date - 14 October 2024

End Date - 20 December 2024
Location - City Centre, Southampton
Pay Rate - Competitive (13.07 per hour)

Working as part of the wider Customer Service team the main duties for a Customer Administrator are processing customer refunds, opening post, electronically filing and scanning documents into the internal database, processing customer requests and any other ad hoc administration tasks as required.

The successful candidate for the customer administrator position will need to have the following skills:

  • Excellent IT skills
  • The ability to learn new systems and processes quickly
  • Strong organisational skills
  • Ability to prioritise and adapt to tasks
  • Exceptional attention to detail
  • Professional written communication skills
  • A passion for delivering excellent customer service
  • Being flexible with the day to day activities.
  • Ability to follow processes, adhere to policy & procedures, comply with GDPR, whilst also working on own initiative to help answer customer queries.

Shift Pattern

You will be working 20 hours a week, split into 4 hours a day, Monday - Friday, between the hours of 08:00 - 18:00. We can be flexible with shift patterns between these hours.

If you have excellent IT skills, professional written communication skills, good organisational skills and a passion for customer service then this job could be for you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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