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Customer Admin - Southampton

Adecco
Posted 4 days ago, valid for a month
Location

Southampton, Hampshire SO152AE, England

Salary

£24,000 - £28,800 per annum

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Contract type

Part Time

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Sonic Summary

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  • The position available is for a Customer Administrator in Southampton, offered on a part-time basis with a competitive pay rate of £13.07 per hour.
  • The role involves processing customer refunds, handling post, filing documents, and managing customer requests, among other administrative tasks.
  • Candidates should possess excellent IT skills, strong organizational abilities, and professional written communication skills, with a focus on delivering exceptional customer service.
  • The job requires 20 hours of work per week, typically split into 4-hour shifts from Monday to Friday, with flexible scheduling options available.
  • No specific years of experience are mentioned, but a passion for customer service and the ability to adapt to various tasks are essential.

Customer Administrator - Southampton Part Time

Adecco UK are currently recruiting on behalf of one of our most prestigious clients for a Customer Administrator.


Please see below some of the details regarding the role:

***Part Time Positions Available***


Start date - 14 October 2024

End Date - 20 December 2024
Location - City Centre, Southampton
Pay Rate - Competitive (13.07 per hour)

Working as part of the wider Customer Service team the main duties for a Customer Administrator are processing customer refunds, opening post, electronically filing and scanning documents into the internal database, processing customer requests and any other ad hoc administration tasks as required.

The successful candidate for the customer administrator position will need to have the following skills:

  • Excellent IT skills
  • The ability to learn new systems and processes quickly
  • Strong organisational skills
  • Ability to prioritise and adapt to tasks
  • Exceptional attention to detail
  • Professional written communication skills
  • A passion for delivering excellent customer service
  • Being flexible with the day to day activities.
  • Ability to follow processes, adhere to policy & procedures, comply with GDPR, whilst also working on own initiative to help answer customer queries.

Shift Pattern

You will be working 20 hours a week, split into 4 hours a day, Monday - Friday, between the hours of 08:00 - 18:00. We can be flexible with shift patterns between these hours.

If you have excellent IT skills, professional written communication skills, good organisational skills and a passion for customer service then this job could be for you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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