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Customer Advisor - Southampton

Adecco
Posted 6 hours ago, valid for 12 days
Location

Southampton, Hampshire SO152AE, England

Salary

£13.07 per hour

Contract type

Full Time

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Sonic Summary

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  • The position of Customer Administrator is available in Southampton as a part-time role with a competitive pay rate of £13.07 per hour.
  • The job requires the candidate to have excellent IT skills, strong organizational abilities, and a passion for customer service.
  • Candidates should be flexible with their work hours, with a commitment of 20 hours per week, split into 4 hours a day, Monday to Friday.
  • The role involves processing customer refunds, managing documents, and adhering to GDPR policies while delivering exceptional customer service.
  • No specific years of experience are mentioned, but the ability to learn quickly and adapt to tasks is essential.

Customer Administrator - Southampton Part Time

Adecco UK are currently recruiting on behalf of one of our most prestigious clients for a Customer Administrator.


Please see below some of the details regarding the role:

***Part Time Positions Available***


Start date - 9 December 2024

End Date - 28 March 2025
Location - City Centre, Southampton
Pay Rate - Competitive (13.07 per hour)

Working as part of the wider Customer Service team the main duties for a Customer Administrator are processing customer refunds, opening post, electronically filing and scanning documents into the internal database, processing customer requests and any other ad hoc administration tasks as required.

The successful candidate for the customer administrator position will need to have the following skills:

  • Excellent IT skills
  • The ability to learn new systems and processes quickly
  • Strong organisational skills
  • Ability to prioritise and adapt to tasks
  • Exceptional attention to detail
  • Professional written communication skills
  • A passion for delivering excellent customer service
  • Being flexible with the day to day activities.
  • Ability to follow processes, adhere to policy & procedures, comply with GDPR, whilst also working on own initiative to help answer customer queries.

Shift Pattern

You will be working 20 hours a week, split into 4 hours a day, Monday - Friday, between the hours of 08:00 - 18:00. We can be flexible with shift patterns between these hours.

If you have excellent IT skills, professional written communication skills, good organisational skills and a passion for customer service then this job could be for you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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