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Aftersales Manager

Silcom Recruitment Limited
Posted 17 hours ago, valid for 12 days
Location

Southampton, Hampshire SO19 1BQ

Salary

£28,000 - £33,600 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Silcom Recruitment is seeking an Aftersales Manager for a top client located on the outskirts of Southampton.
  • The ideal candidate should possess a proven track record in motor trade aftersales management or a similar field, along with a technical background.
  • Responsibilities include managing the aftersales team, ensuring customer service targets are met, and collaborating effectively with other departments.
  • The position offers a salary of up to £40,000, with on-target earnings of £55,000 and an uncapped over-performance bonus.
  • Candidates are encouraged to apply even if their CV is outdated, and they should have relevant experience in aftersales management.

The Role:

Silcom Recruitment currently have a great opportunity available for an Aftersales Manager, working for a top client of ours based on the outskirts of Southampton.

The ideal candidate will have a proven track record in motor trade aftersales management or similar and come from a technical background with the ability to support the workshop and front of house staff within the dealership.

Responsibilities & Requirements:

A complete understanding of aftersales process’ in a modern dealership.

Manage the aftersales team ensuring all agreed customer service targets are met to maintain the brand experience.

Ensure that the aftersales team work effectively with other departments.

To have a hands-on approach to manage, motivate and train staff to ensure the growth and development of the departments.

Create, agree and control sales, merchandising, recruitment, advertising and sales promotion plans to support the achievement of service & parts department plans and budgets.

Salary:

Up to £40,000 Basic Salary (Experience Dependent)

On Target Earnings - £55,000 Uncapped.

Over Performance Bonus.

Company Car.

Hours: Monday to Friday 8:00am - 18:00pm.

If you believe you have the necessary knowledge, experience and enthusiasm to succeed within this Aftersales Manager opportunity, then we would like to hear from you.

**Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest**

To apply for this role and find out more details, please forward your CV to Josh Maitland at Silcom Recruitment.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.