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- Handle incoming contacts, ensuring they are triaged efficiently.
- Gather and analyse proportionate information from partner agencies.
- Make appropriate recommendations for support services or safeguarding interventions.
- Engage with referrers, families, and professionals to ensure clear and effective communication.
- Represent and present findings at strategy meetings.
- Use a systemic and restorative approach, employing motivational skills during conversations.
- Work at pace to meet strict timeframes while managing and prioritizing caseload effectively.
- Understand and apply local thresholds to determine appropriate services.
- Stay informed about available resources to guide decision-making.
- Confidently use IT systems for recording and information management.
- Adapt to a conversational approach as we transition from online referrals to telephone-based contact.
- Qualified and registered with Social Work England.
- Recent MASH Team experience, including familiarity with IT recording systems.
- Strong understanding of thresholds and ability to manage referrals effectively.
- Exceptional communication skills, both verbal and written.
- Ability to thrive in a high-pressure environment while maintaining attention to detail and prioritising workloads.
- Confidence in conducting and documenting strategy meetings.
- A Dedicated consultant who has access to all roles across the UK and is available for you to speak to
- An easy registration process (all done online)
- Referral schemes and incentives
- Ongoing compliance managed for you
- Prompt and reliable payroll and lots more
