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Hire Desk Controller

Pertemps Basingstoke
Posted a day ago, valid for 22 days
Location

Southampton, Hampshire SO152AE, England

Salary

£30,000 - £34,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Pertemps is seeking a Hire Desk Controller for a leading equipment hire business in Southampton.
  • The role requires overseeing a small team, planning deliveries, and ensuring excellent customer service.
  • Candidates should have previous experience in a rental or transport planning industry and exceptional communication skills.
  • The position offers a salary ranging from £30,000 to £34,000, depending on experience, and is a full-time, permanent role.
  • The working hours are Monday to Friday from 7.30 am to 5 pm, with a generous holiday allowance and additional benefits.
Pertemps are recruiting for a Hire Desk Controller to join a leading equipment hire business in Southampton. This role is paramount to ensuring efficient operations and ongoing excellent customer service. This is a full time, permanent position.

Hire Desk Controller Responsibilities:
Overseeing a small team of coordinators
Able to plan deliveries and provide best transport solution
Providing excellent customer service
Meeting SLAs
Develop a strong sense of customer ownership
Building key relationships with customers
Advising and providing recommendation and solutions to customers

Hire Desk Controller Requirements:
Excellent customer service experience
Previous experience within a rental or transport planning industry is advantageous
Experience in a senior position
Exceptional communication skills including negotiation and influencing
Ability to engage and build relationships

Hire Desk Controller Package:
Monday to Friday 7.30am - 5pm
Offering a salary of 30,000 - 34,000 depending on experience
Generous holiday allowance with the flexibility to buy or sell days
Various retail discounts
Employee recognition awards
Life assurance & pension scheme

If you are interested in this position and have the necessary requirements, please apply with an up to date CV or reach out to Lily at Pertemps

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