Back to search
Your new roleSouthend Museums are looking to appoint a permanent part-time Visitor Engagement Officer.You will be responsible for promoting Southend's rich heritage and ensuring visitors to their buildings have an excellent experience. By joining the Museum's Front of House Team as a Visitor Engagement Officer, you will be the face of the museum, providing the first point of contact, welcoming and engaging our visitors, providing tours, maintaining the buildings and invigilating and caring for the fantastic collections.You will also be responsible for the on-site retail offer, actively encouraging donations and supporting fundraising initiatives. Assisting colleagues in the running of learning/engagement sessions and helping to coordinate wedding ceremonies in the beautiful Grade 1 listed buildings.
This post will be 2 days a week but with different numbers of hours in the summer and winter periods. March to October, the post will be 15hrs per week and November to February the post will be 12 hours per week and there will be occasional weekend work.
Please note that the salary for this post is pro rata'd to the hours worked.
What you'll need to succeedPlease note, at the interview stage you will be required to prepare a 10-minute talk, based on a topic of historical interest to you.
The ideal candidate will have excellent verbal communication skills, an ability to build rapport with visitors and confidence when speaking to groups and larger audiences.You will need to be proactive, able to show confidence in decision-making and able to collaborate and work well as part of a team. You will be organised, adaptable, flexible, reliable and confident. A good communicator who adapts their approach to meet the needs of our visitors, you will be comfortable engaging with people from all backgrounds, ensuring our heritage is accessible to everyone.
An interest in local heritage and culture is essential and experience in the museum sector would be advantageous.
What you'll get in returnWhen joining the council, you can enjoy a range of benefits including: 25 days annual leave, flexible working and excellent training and development opportunities. They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training.
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
