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Post: Home Manager
Minimum Qualifications: NVQ Level 5, encompassing all grades and specific requirements
Report To: CEO/Managing Director
Job Summary:
The Home Manager will be personally responsible for the 24 hour care management of the Home within the area of responsibility and to facilitate high quality care.
The Home Manager will be responsible for care and staff management for his/her Home and ensuring effective liaison with the Managing Director.
The Home Manager will be responsible for monitoring all services provided to the Home and addressing any shortfalls.
The Home Manager will be responsible for the coordination of effective liaison with the Multi Disciplinary Team regarding reviews, referrals and assessments of residents and the planning of discharges in accordance with the Health & Social Care Act 2008, Primary Care Trust, the Care Program Approach the Health and Social Care Act and Essential Standards.
You will be the named person as Home Manager to the Registration Authority - The Care Quality Commission. These requirements are set out by Registration Authority specifications.
Leadership:
The Home Manager will provide clear and direct leadership facilitating team participation in developing strategic direction of his or her area while developing a therapeutic environment in which innovative practice can take place. It will be the responsibility of the Home Manager to ensure that all staff within their sphere of authority are aware of their individual roles and responsibility towards achieving agreed objectives, maintaining standards and adhering to set policies and procedures.
Clinical as Appropriate and Care Practices:
The Home Manager will take responsibility for the standards of care treatment delivered to all residents by members of the Multi Disciplinary Team involved within the Home.
Management:
The Home Manager will accept continuing responsibility for achieving the agreed Home Objectives/Ethos and Philosophy of the Company. They will monitor all duty rotas, the internal rotation of staff ensuring that they are managed within the allocated manpower and skill mix.
The Home Manager will "stand in" as required for the Managing Director on Call.
The Home Manager will participate in the on-call system with other Home Managers.
The Home Manager will provide support and care supervision to Home based staff in the delivery and management of care throughout the 24 hour period, liaising with the Managing Director on Call as required.
The Home Manager will work within the financial resources and constraints.
The Home Manager will carry out performance appraisals on Home staff.
The Home Manager will assist in staff training and deliver training sessions where appropriate in conjunction with the Training Coordinator.
Policies & Procedures:
The Home Manager will be responsible for ensuring the Company’s Policies and Procedures are specific to his/her area of responsibility, are implemented and that mechanisms are established to monitor the quality of implementation. They will also contribute to the review and development of Policies and Procedures within the Home/Company.
Quality:
The Home Manager will be responsible for ensuring individual residents receive appropriate care and treatment and all complaints/concerns expressed by residents, friends/relatives are responded to in a timely manner.
The Home Manager will be responsible for the formulation and monitoring of service and care standards in order that they reflect the requirements of the Company and fulfil the expectations of Purchasers as set out in their service specification and contracted service. They is also required to contribute to the development of the Company Quality and Audit initiatives as required.
Supervision:
The Home Manager will be responsible for the formal supervision of their staff and ensure that there is an appropriate system for all employees to receive supervision within their area.
The Home Manager will receive formal management supervision from his/her Managing Director/Designate. Regular meetings on a one to one basis will take place.
*Supervision of staff with documentation is paramount
Communication:
The Home Manager will develop effective systems for the dissemination of information within his/her area of responsibility and to and from the Head Office. They will liaise closely with other Home Managers, maintaining and promoting inter Home working relationships and effective communication systems between relatives, residents and staff and will ensure that all residents and relatives are aware of the Company’s complaints procedure.
Training & Education:
The Home Manager will be the professional role model within the clinical/care area, participating in and ensuring the training and education of all staff is founded on an up to date knowledge base. They will ensure that the Home environment meets the requirements of the NVQ and are active learning environments. The Home Manager will maintain records of personal self development and others.
Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
A copy of our D&I policy can be made available upon request.
