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Great package offered on top of the annual salary please contact for more information.
Location: Southend on Sea, Essex Salary: £30,000 - £45,000 per annum Working hours: Monday to Friday, 9am - 5:30pm Benefit: Hybrid working of up to 2 days a week from home (after probation) Probation: 6 months
Job Description: • Acting on behalf of one of the UK’s largest freeholders. • Dealing with queries both internally and from external sources on a day to day basis by phone, email and letter.• Joint ongoing performance monitoring of external managing agents; addressing issues and highlighting these to senior management.• Reviewing leases, legislation and land registry documents for guidance on legal matters and repairs. • Ensuring health and safety and legislative compliance of the managed portfolio. Co-ordinating health and safety reports and acting upon the findings contained within those reports. • Providing guidance on incoming Right to Manage claims and working closely with our legal team to see these through to completion. • On occasion undertake meetings with residents with a view to preventing RTM/ enfranchisement claims. • Conducting site visits where necessary to meet with leaseholders or managing agents to ensure standards are being met. • Other daily duties involve dealing with incoming phone calls (as part of a team) and assisting in the general running and administration of the company. • Continued TPI/ ARMA development will be offered by the company to ensure the employee has a strong understanding of the surrounding legislative and contractual influences when managing property.
Personal SpecificationSkills: • A good understanding of the Building Safety Act 2022/Leasehold Reform Act is desirable alternatively the candidate will need to demonstrate an ability to read and understand complex legislation or regulation. • Highly organised and comfortable handling a high volume of transactions.• Strong written and grammatical skills as much correspondence will be in writing. • Ability to communicate with confidence at all levels and by telephone.• Accuracy and attention to detail are paramount.• Strong IT skills including Word and Excel.• Good customer service approach and the ability to handle issues and queries with professionalism.Requirements:• Minimum of 3 years block management experience (acting as an assistant, property manager or senior) with strong knowledge of the legislative requirements. • ATPI qualified or higher• Degree graduate desirable. • Competitive salary offered.
