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Automotive Service Advisor

Just Recruitment Solutions Limited
Posted a day ago, valid for 20 days
Location

Southend-On-Sea, Essex SS30JF

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Just Recruitment Solutions is looking for an Automotive Technician for a Prestige Main Dealership.
  • Candidates must have NVQ Level 3 in Motor Vehicle Service & Repair or equivalent, along with previous dealership customer service experience.
  • The role involves handling customer service inquiries and assisting with vehicle repairs while ensuring high customer satisfaction.
  • The position offers a salary of £25,000 to £30,000 depending on experience, with working hours from Monday to Friday and one Saturday a month.
  • A full UK driving license is required, and opportunities for internal promotions are available.

Just Recruitment Solutions are seeking a skilled Automotive Technician for a Prestige Main Dealership. My client operates in the local area and an opportunity exists for those with NVQ Level 3 in Motor Vehicle Service & Repair or equivalent and a stable workshop-based career profile.

As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership.

Your duties will include:

dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction; dealing with all service enquiries by telephone, email and face-to-face; managing the allocation and handover of courtesy cars; and liaising with workshop teams to ensure timely completion of customer vehicle.

Upselling of additional works, service plans and warranties.

About the rewards For the role of Service Advisor, the hours of work are Monday to Friday 8.30am to 6.30pm and 1 in 4 Saturdays 8.00am to 1.00pm.

Opportunities for internal promotions are available within this company for the right applicants.

Previous dealership customer service experience is essential, and you must hold a full UK driving license.

Due to the volume of applicants we receive, it may not be possible to respond to everyone individually. If you do not receive a response within 7 days, please assume you have been unsuccessful on this occasion, but if you do have relevant industry experience, we will retain your details and will be in touch when further suitable roles emerge.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.