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Housing Income Officer

Focus Resourcing
Posted 17 hours ago, valid for 18 days
Location

Southend-On-Sea, Essex SS1 9ER, England

Salary

£33,366 per annum

Contract type

Part Time

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Sonic Summary

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  • An Income Management Officer is needed for a temporary 3-month role with a yearly salary of £33,366, working 37 hours a week.
  • The position involves hybrid working after an initial 2-3 weeks in the office, with visits to tenants' homes within a 6-mile radius.
  • Key responsibilities include monitoring accounts in arrears, maximizing customer income, and attending court for legal cases.
  • Candidates must have previous experience in income management or tenancy management, along with knowledge of housing law and welfare benefits.
  • A full driving license and access to a vehicle are required, along with the ability to manage a busy workload and proficiency in Microsoft Office.

Income Management Officer required on a temporary basis for 3 months to work for our established client. Yearly salary 33,366 working 37 hours a week.

This is a temporary position, working on a hybrid basis, with visits to tenants' homes, within a 6 mile radius from the office. Please note that hybrid working will begin after 2-3 full weeks spent in the office.

Duties:

  • Monitor all current account in arrears and take action
  • Maximise customer income through welfare benefits and advice
  • Prepare and issue notices of cases for legal action
  • Attend court to present and defend cases
  • Attend evictions, working with bailiffs and locksmiths
  • Other duties stated on formal job specification provided at time of registration

Benefits:

  • 33,366 per annum
  • 17.34 per hour
  • Mileage paid for off-site tenant meetings

Experience required:

  • Previous income management, tenancy management experience
  • Housing law, welfare benefits, debt advice knowledge
  • Full driving licence and access to a vehicle
  • Able to walk up flights of stairs to attend tenancy meetings
  • Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
  • PC literate with Microsoft Excel, Word and Outlook skills

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.