Order Processing Administrator

SF Recruitment are currently recruiting for a Order Processing Administrator based in Newark, Nottinghamshire Area. This permanent position is well suited to an individual that is looking to advance their career in a thriving and supportive workplace! Ideally you will have experience in accurately processing orders with an understanding of stock movement and control. Experience within a previous Administration role is essential to be successful for this role. Intermediate/Advanced Excel & SAP skills are key to be successful within this role - Excel skills are a must! Responsibilities Include: - Maintaining the relevant daily and monthly reports - Data entry - Strong Excel skills are a must! - General admin ad hoc tasks within the department - Responsible for chasing customers for outstanding returns with close cooperation with the Operations Team. - Responsible for communicating to the Sales team regarding any enquires. - Responsible for processing all orders in Salesforce and SAP systems. - Responsible for creating, analysing and reconciling daily, weekly and monthly Excel reports and correcting discrepancies when required. - Receive, process, and review customer orders accurately. - Verify order details, ensuring product availability, prices, and delivery dates. - Process customer orders through the company's order management system. - Maintain and update order information, ensuring all data is accurate and up to date. - Communicate with customers regarding their order status, delivery timelines, and any issues or delays. - Address customer inquiries related to orders, including order changes, cancellations, or returns. - Provide assistance in resolving order-related issues, escalating when necessary. - Coordinate with inventory management to ensure the products ordered are in stock. - Update inventory levels after processing orders and returns. - Monitor stock levels and notify relevant departments when stock is low or needs replenishment. You must have a strong attention to detail and be able to demonstrate strong administration skills. Working Hours: Monday - Friday 9.00 am - 5.00 pm (Office Based) Salary: £26,000 - £28,000 If you think you have the relevant experience please apply online now!