Supply Chain Operations Analyst

MinsterFB is looking for a Supply Chain Operations Analyst to support our clients and their supply chain/finance teams when it comes to supplying and getting paid by Amazon.

This role requires great Excel skills, understanding of data sets and a desire to solve problems and then present them back in clear, concise manner.

Some experience and understanding of order management, warehouse operations, inbound delivery or customer fulfilment would be advantageous.

You will:

• Interrogate Amazon’s data either on the Amazon portal or within our own data hub to spot supply and invoicing problems, identify trends and insights and find likely solutions
• Collate, validate and report on chargeback and shortage data to find root causes and present findings and solutions back to internal and external stakeholders
• Become proficient in Amazon’s online order processing portal, and delivery requirements, so that you can answer client queries, offer training and also support our internal Account Managers
• Run end-to-end process reviews onsite with clients to identify issues and help them put solutions in place to improve process efficiency

About MinsterFB

• MinsterFB works with some of the UK’s favourite brands such as Grenade, Yorkshire Tea, McVities and Chupa Chups to build their business on Amazon.
• Providing full account management, sales strategy, catalogue management, issue resolution and training.
• Provide hybrid working with the opportunity to work 3 days a week from home.
• Key to their success is their deployment of all of the growth tools available to Amazon Sellers and Vendors.
• MinsterFB is a Certified B Corporation. As such we’re part of a global community of businesses that meet high standards of social and environmental impact.

What’s Important is that You:

• Have relevant experience, for example in order management, warehouse operations, store or office customer fulfilment
• Are confident in Excel, leveraging large data files into manageable insight
• Are great at problem solving through your ability to figure out how processes work
• Have a natural curiosity about how things work and to shape the role based on your strengths and experience
• Are comfortable presenting to clients and colleagues alike, either on Team’s or face to face
• Have an understanding of how order fulfilment works
• Are comfortable working with people from different roles and different companies with a variety of working styles to problem-solve together
• Have superb attention to detail
• Are comfortable managing multiple tasks and projects at once
• Ability to work independently and to prioritise workload

Desired Qualification:

• Experience in a fulfilment role
• Great if you have a degree but not, your experience and attitude is what matters

Salary & Other Benefits:

• £26k
• Annual holiday entitlement is 33 days (inclusive of bank/public holidays) in the complete holiday year

Location:

• Hybrid working with a minimum of two days a week from Southwell Office (mandatory)
• We have a tight supportive culture that is strengthened through face to face interactions if you are unable to work two days a week from Southwell please don’t apply

Job Details:

• Work hours are, Monday to Thursday 9am until 5.30pm, Friday 9am until 3pm
• This job unapologetically online / on screen. However with the flexibility that fantastic global internet coverage provides you will be able to work remotely anywhere in the world for up to 4 consecutive weeks a year. In addition employees are entitled to a 3mth unpaid sabbatical after 4 years of continuous employment .
• If you have one, well behaved dogs are welcome in the office

How to Apply

If this role is of interest and you would like to learn more please attach your CV to the link provided and we will be in direct contact.

MinsterFB values a diverse workforce. Women, people of colour, people with disabilities, and members of the LGBTQ community are encouraged to apply. They believe an equitable and inclusive work environment and a diverse empowered team is key to achieving their mission. They’re looking for candidates who can expand their business culture, are curious, plain-dealing, action orientated, bring their whole selves to work and meet the requirements of the role. All else is secondary. They strive to provide all candidates with an equitable and accessible recruitment process. If they can offer accommodations for you in the recruitment process or you have feedback on how to make their recruitment more accessible, please let them know.