Bodyshop Administrator

CLEAR AUTOMOTIVE RECRUITMENT SOLUTIONS LIMITED

Posted 10 hours ago, valid for 20 days

Southwell, Nottinghamshire NG25 0PJ, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The Bodyshop Administrator / Customer Service Advisor position is available at a large vehicle repair center in Newark, offering a salary of £27,000 with an OTE of £30,000.
This is a permanent position with working hours from Monday to Friday, including one Saturday morning every two weeks, which is paid as overtime.
The role involves providing first-class customer service, handling calls and in-person inquiries, and managing customer claims and documentation.
Candidates should have a strong customer service background, preferably with experience in a bodyshop, accident repair center, or dealership.
The company offers a range of benefits including pension, sick pay, enhanced maternity and paternity leave, health cash plan, dental care, retail discounts, and 29 days of holiday.

Bodyshop Administrator / Customer Service Advisor

Newark

£27,000 OTE £30,000

Large Vehicle repair centre
1 in 2 Saturday mornings 9am - 12pm Paid as overtime
Permanent Position, Monday to Friday
Pension, Sick pay, enhanced maternity and paternity, Health cash plan, Dental care, retail discounts, 29 days holiday,

Bodyshop Administrator / Automotive Customer Service Advisor

A brand-new opportunity for a large accident repair centre has become available. If you are Interested in working with vehicles and want to work for a company which offers internal progression and recognition for hard work, then this could be a great move for you.

This position for an Automotive Bodyshop Customer Service advisor / Bodyshop Administrator is an important role within the business, as you will be the first person that all customers deal with and so delivery of a first-class service is essential.

As an Automotive Service Advisor / Bodyshop Administrator your role will include:

Handle calls from customers who have their vehicle booked in for repair with the centre
Deal with customers coming into site and ensure their needs are identified and met
Deal with all administration regarding all customer claims and documentation
Ensure customer awareness of all products and services available
Approach all customers and assist with requests, including requests regarding vehicle repairs
Prepare job packs
Update Autoflow bodyshop management system as required
Handle dissatisfied customers calmly and all customer complaints to be brought to the attention of the Bodyshop Manager
Initiate job documentation and maintain customer records and follow-up systems

Experience Required: Automotive Customer Service Advisor / Bodyshop Administrator

You must have an excellent customer focused service background
Ideally you will have worked in a Bodyshop / Accident repair centre or Dealership in a customer focused role
You will have an excellent telephone manner and go above and beyond for all customers
IND123

If you would like to be considered for the Bodyshop Administrator / Automotive Customer Service Advisor position then please send your CV to Rochelle at Clear Automotive or call on

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