Back to searchCustomer Technical Manager
Henderson Brown Recruitment
Posted 12 hours ago, valid for 16 days
Spalding, Lincolnshire PE11 1EA, England
£45,000 - £50,000 per annum
Full Time
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Sonic Summary
- The position available is for a Customer Technical Manager with a salary range of £45,000 to £50,000.
- The role is based in Spalding and involves assisting the Senior Technical Manager with technical and quality issues.
- Candidates are required to have experience in a similar role within fresh produce or food manufacturing, as well as experience facing retailers.
- Key responsibilities include leading initiatives on quality and food safety, managing customer queries, and overseeing product specifications.
- Interested applicants can apply through the advert or contact Henderson Brown for more information.
Salary: 45,000 - 50,000
Location: Spalding
Reference: (phone number removed)
Our client is a leading food business who supply to a variety of the major retailers. As they continue to expand and grow their presence in the marketplace they are now seeking a driven and ambitious Customer Technical Manager to join their business.
Responsibilities include but are not limited to:
* Assist the Senior Technical Manager with day-to-day technical and quality issues, building strong relationships with customers, suppliers, and growers.
* Act as the technical point of contact for key customers
* Lead customer-focused initiatives on quality, food safety, sustainability, and new product development.
* Handle all customer queries, complaints, and rejections, coordinating with suppliers and internal teams.
* Work with the Product Manager to enhance quality performance and business efficiency within the supply base.
* Oversee customer product specifications and ensure correct implementation across the supply base.
* Attend key customer meetings to stay updated on quality, innovation, ethical, and sustainability needs.
* Support and host customer visits to both our site and supplier locations.
* Provide technical and quality KPI information, including complaints, QC results, and customer feedback to suppliers and growers.
* Produce monthly and quarterly technical reports on supplier and product performance against KPI targets and continuous improvement plans.
About you:
* Experience in a similar role within fresh produce or food manufacturing is required
* Experience facing into retailers is required
If you believe you have the skills and personality to fit these requirements please either apply via this advert or call Henderson Brown on (phone number removed) for more information
