Field Technical Support Engineer

Field Technical Support Engineer

Location: St Ives, Cambridgeshire with daily travel to clients’ locations (80% based in Cambridgeshire and 20% based elsewhere in England- will include the occasional overnight stay as required)

Hours: Monday – Friday 8:00am – 5:00pm (40 hours per week)

Salary: £30,000 - £40,000 Depending on experience

Benefits: 25 days holiday + 8 bank holidays, sickness pay, 4x life assurance for death in service, Perkbox scheme, 24/7 Udemy access for learning, Cycle to work scheme, Electric car scheme (after 2 years’ service) and employee assistance programme.

Duration:

Are you the go-to person when it comes to fixing things in a flash and making customers smile?

We’re on the lookout for a hands-on Field Service engineer who thrives in dynamic environments and enjoys tacking break/fix challenges head on!

In this role you will be the backbone of client support operations, resolving technical issues on-site with precision and efficiency.

This isn’t just a job; it’s a chance to be a crucial part of daily operations and make a real difference!

We are seeking candidates with previous field service technical support or perhaps you have mastered white good field service with transferable skills.

If this sounds like you please get in touch!

Who are we?

We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including: Sales & Marketing, Admin & Customer Service, Technical & Engineering, Industrial & Manufacturing, Finance & Accountancy, Care & Education, Supply Chain & Logistics. 

Duties to include:

• Deliver, install and configure IT equipment at client sites.
• Troubleshoot and resolve issues.
• Provide basic training to end users on how to use equipment and systems.
• Be involved in system implementations and site deployments.
• Complete basic network cable and socket repairs.
• Investigate, diagnose and resolve technical issues and escalate as appropriate.
• Ensure client documentation is up to date.

Skills/experience required:

• Excellent verbal, written and listening skills.
• Exceptional time management skills.
• Full, clean UK driving licence
• Knowledge of using and supporting Microsoft applications.
• Working knowledge of and experience using Windows operating systems.
• Microsoft 365 knowledge.
• A general understanding of IT Networking
• Good knowledge of mobile phone devices
• Able to prioritise and multi-task efficiently

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.