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Service Desk Administrator

Interaction Recruitment
Posted 8 hours ago, valid for 22 days
Location

St Ives, Cambridgeshire PE27, England

Salary

拢22,500 - 拢24,440 per annum

Contract type

Full Time

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Sonic Summary

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  • My client based in St Ives is seeking a full-time Service Desk Administrator to join their team.
  • The role involves providing quality service by handling calls and emails efficiently, as well as updating a bespoke IT system.
  • The salary for this position ranges from 拢22,500 to 拢24,440.
  • Candidates should have knowledge of Microsoft Office and the ability to build good rapport with clients.
  • Prior experience in a similar role is preferred to ensure efficient handling of general inquiries.

My client based in St Ives is currently recruiting for a Service Desk Administrator to join their team on a Full-Time Permanent basis. You will be part of a team providing a quality service for their clients. The Quotes Department is fast paced dealing with incoming emails quickly and efficiently to ensure the highest quality of standards are kept.

Salary - 拢22,500 - 拢24,440

Key Responsibilities:

路 Make and answer calls to clients/Sub Contractors/ Engineers

路 Send and respond to emails - Clients/Colleagues/Sub Contractors/ Engineers

路 Regularly update bespoke IT system

路 Compose and amend Quotes from Engineers and Sub Contractors

路 Send accepted quoted works orders to Sub Contractors and Engineers

路 Regular use of Word, Excel and Outlook

路 Regular checks for any changed Quotes/acceptances


Necessary Skills


路 Knowledge of Microsoft Office

路 Eye for detail

路 General enquires to be dealt with efficiently

路 Be able to build good rapport



If you have the skills and experience listed above please send your CV to (url removed) or call (phone number removed)



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