Job Title:聽Customer Account Manager Salary: 拢24,000 - 拢26,000 pa + bonus Location: Near St Albans Contract: Full time, Permanent- Monday - Friday, 9:00am - 5:30pm 聽 COMPANY PROFILE Our well-established client is looking for a positive and friendly Customer Account Manager to join their vibrant and lively team near St Albans. They are an award-winning company in their industry and have an excellent reputation for providing an outstanding service to their large client base. This role has a lot of potential for the right candidate to progress and develop in their career. 聽 SKILLS REQUIRED 路Excellent customer service skills 路Proven experience in Account Management or a Customer Focused role 路A proactive and positive attitude 路Ability to work within a fast-paced environment 路Excellent communication skills 路Hardworking and reliable 路Able to use initiative and bring new ideas to the team 聽 RESPONSIBILITIES 路Supporting customer base, and growing and retaining accounts 路Answering incoming customer related queries 路Managing customer cases for faults and billing issues 路Making sure systems are updated and accurate 路Coordinating the training schedule for self growth 路Competitor analysis and keeping up to date with market trends 路Being an all-round advocate within the business and team 路Making sure customer retention is high 路Handling customer feedback and complaints on the phone and e-mail 路Developing knowledge to be able to educate customers 路Creating opportunities to benefit customers COMPANY BENEFITS 路Training and development 路On-going personal development 路21 days annual leave rising to 25 per year of service 路Birthday day off 路Childcare vouchers 路Mobile package 路Company pension 路Bonus incentives 路Fun working environment 聽 Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data 聽
Back to searchCustomer Account Manager
Smart 10 ltd
Posted 9 hours ago, valid for a day
St. Albans, Hertfordshire AL3 7DZ, England
拢24,000 - 拢26,000 per annum
Full Time
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Sonic Summary
- The position of Customer Account Manager offers a salary between 拢24,000 and 拢26,000 per annum, along with bonus incentives.
- This full-time, permanent role is located near St Albans and requires a positive and proactive individual with proven experience in Account Management or a customer-focused role.
- Key responsibilities include supporting and growing customer accounts, managing queries, and ensuring high customer retention.
- The company provides excellent benefits such as training and development, 21 days of annual leave, and a fun working environment.
- Candidates should possess excellent customer service and communication skills, and the ability to thrive in a fast-paced environment.
