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Our client is seeking a proactive and detail-oriented Credit Control Supervisor to oversee the day-to-day operations of their credit control team. This role offers an exciting opportunity to manage key financial processes, and build strong relationships with customers and the team around you. The successful candidate will be instrumental in ensuring the smooth and efficient collection of outstanding debts while maintaining compliance with company policies and procedures.
Our client is seeking a proactive and detail-oriented Credit Control Supervisor to oversee the day-to-day operations of their credit control team. This role offers an exciting opportunity to lead a dedicated team, manage key financial processes, and build strong relationships with customers. The successful candidate will be instrumental in ensuring the smooth and efficient collection of outstanding debts while maintaining compliance with company policies and procedures.
- Take control and deal with situations in a timely manner
- Manage critical financial processes
- Build and maintain strong customer relationships
What you'll do:
As a Credit Control Supervisor, your primary responsibility will be to ensure the smooth operation of the credit control team. You'll lead a dedicated group of professionals, guiding them towards achieving departmental goals. Your keen eye for detail will be crucial in overseeing daily operations, from monitoring overdue accounts to approving customer credit limits. Your ability to build strong relationships will come into play as you liaise with customers to resolve issues and maintain open lines of communication. Compliance is key in this role; you'll ensure adherence to company policies while also identifying areas for improvement within the process. This role offers a unique blend of leadership, financial management, and customer relationship building.
- Lead, mentor, and manage a team of credit controllers, providing guidance and support.
- Oversee the day-to-day management of the credit control process, ensuring all outstanding invoices are followed up on in a timely manner.
- Monitor overdue accounts, ensuring that payment terms are adhered to and liaising with customers to resolve issues.
- Approve customer credit limits and payment terms in consultation with senior management and the finance team.
- Prepare and present regular reports on the status of outstanding debts, cash flow forecasts, and collection activities.
- Build and maintain strong working relationships with key customers, ensuring effective communication regarding payment terms, overdue invoices, and disputes.
- Ensure compliance with company credit policies and financial regulations.
- Proactively identify areas for improvement within the credit control process and recommend solutions.
What you bring:
The ideal candidate for this Credit Control Supervisor position brings a strong understanding of financial and accounting principles, particularly in credit control. Your excellent communication skills will be essential for building relationships with customers and negotiating payment terms. You'll need to be highly organised, able to prioritise tasks effectively and meet deadlines. Proficiency in Microsoft Office Suite and experience with accounting software such as Sage, SAP, or Xero is required. Knowledge of credit risk management and legal recovery procedures will be beneficial. Attention to detail and accuracy are crucial in this role, as is previous leadership and team management experience. While not essential, a professional qualification in accounting or finance would be advantageous.
- Strong understanding of financial and accounting principles, particularly in credit control.
- Excellent communication skills, both written and verbal, with the ability to negotiate and build relationships with customers.
- Strong organisational skills with the ability to prioritise tasks and meet deadlines.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook), and experience with accounting software (e.g., Sage, SAP, Xero).
- Knowledge of credit risk management and legal recovery procedures.
- Attention to detail and a high level of accuracy.
- Leadership and team management experience.
- A professional qualification in accounting or finance (e.g., AAT and ACCA) is desirable but not essential.
What sets this company apart:
Our client is a well-established organisation that values its employees and offers a supportive working environment. They believe in continuous improvement and encourage their staff to identify areas for enhancement within their roles. This commitment to growth and development makes them an ideal choice for those looking to advance their career while contributing to the success of a dynamic team.
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
