Client Services Executive

Jems Recruitment Ltd

Posted a day ago, valid for 7 days

St. Albans, Hertfordshire AL3 6JZ, England

£24,000 - £28,800 per annum

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

This hybrid role requires working 3 days in the office and 2 days from home, with hours from Monday to Friday, 9am to 5:30pm.
Candidates should have at least 2 years of experience in a Client Services position and possess strong organizational and communication skills.
The position offers a competitive salary along with benefits such as an annual company bonus, discounts, a pension plan, and subsidized private healthcare.
Responsibilities include managing client projects, updating reports using MS Word and Excel, and providing exceptional customer service.
This role provides opportunities for progression to a senior project role within a supportive and well-established company.

Hybrid role, working 3 days in the office and 2 from home, Monday-Friday 9am-5.30pm
Progression available to senior project role
Benefits including annual company bonus, discounts, pension, subsidised private healthcare

Are you experienced Client Services professional looking for the next step in your career? This role combines client and internal team coordination via phone and email communication, as well as reporting skills. You will be working in a well-established, commercial office environment where you can take on further responsibilities, developing your role long-term. If you are keen to find a client-facing role, using organisational, administration and customer services skills, being the first point of contact over the phone for corporate customers and ensuring multiple projects are completed on time, this will be an exciting new challenge for you. This is a busy and varied role, with excellent support and training in place.Duties include:

Communicating with business customers by telephone and email
Liaising with customers and internal teams to ensure projects are co-ordinated to deadlines
Managing larger-scale client projects
Updating various reports using MS Word and Excel, as well as using in-house systems
Providing the highest level of customer service
Attending meetings when fully trained, supported by senior team members
Supporting less experienced members of the team in the future

We are looking for candidates who enjoy speaking with clients over the telephone and via email, with some experience working in a busy environment where you have been used to organising and co-ordinating work with varied deadlines. You will also have high attention to detail and excellent IT skills, especially using MS Word and Excel.If you are looking for a permanent role and are looking to join a well-established company who offer excellent stability, a wide range of benefits, a supportive working environment and an excellent opportunity to progress, call us or apply today!

Apply now in a few quick clicks

Client Services Executive

Customer Service Representative

Customer Service Representative

Norwegian speaking Customer Service Representative