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Customer Service Advisor

Pure Staff Ltd
Posted 3 days ago, valid for a month
Location

St. Albans, Hertfordshire AL1 3XZ, England

Salary

£25,000 - £29,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The job involves managing an active client base of approximately 240 customers across various industry sectors.
  • The primary responsibility is to build and develop existing client relationships while maximizing business potential.
  • Candidates should have either sales/customer service or operations experience, with proven success in handling RFQs and tender submissions.
  • Key account management experience and strong numerical, administrative, and IT skills are essential, along with a confident and positive communication style.
  • The position offers a salary of £30,000 per year and requires a minimum of 3 years of relevant experience.

With an active client base of approximately 240 customers that range from sole traders to multi-national blue-chip companies in a wide range of industry sectors that all require an efficient and reliable solution to their business needs.

Overview:
To build and develop existing client relationships and maximise business potential.


Skills:
* Either Sales / customer service or Operations experience.
* Proven success of handling and calculating RFQ's and tender submissions.
* Experience of negotiating with clients and or suppliers.
* Key account management experience with proven success of developing relationships.
* Experience of calculating KPI reports.
* Experience of face to face client and supplier meeting.
* Good administrative skills.
* Good numerical skills.
* Good IT skills (Microsoft Excel, Word, Outlook, PowerPoint)

Attributes:
* Confident communicator. (Written and verbal)
* A positive and engaging personality.
* Can do sales / customer service orientation.
* Strong work ethic.
* Good attention to detail.
* Calm under pressure.

Working Hours Mon-Fri 8.30am/5.30pm

(INDPERM)

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