- Demonstrate a high level of communication skills, both verbal and written, in a timely and accurate manner.
- Apply understanding and empathy whilst proactively dealing with enquiries.
- Look to continually improve and be receptive of feedback and suggestions.
- Possess good sporting knowledge and knowledge of major sporting events.
- Good numeracy and literacy skills.
- Be able to offer a flexible working schedule, including evenings, weekends, and bank holidays.
- Ideally have experience working in a contact centre environment.
- Highly competitive salary.
- Bonus Scheme - earning up to 30% on top of your salary.
- 25 days holiday, increasing to 30 after 4 years.
- Generous life assurance.
- Regular social events.
- Private parking.
- Annual season ticket loan.
- Pension.
- Private health care.
- Various discounts for gyms, travel and cinema tickets.