Customer Support Manager

This is a unique and brand new position for a customer support manager to joinone of the most respected manufacturers of high quality aluminium windows, doors and specialist glazing products in the UK

• Are you a customer support manager or customer services manager looking for a new and genuinely dynamic opportunity?
• This award winning specialist glazing manufacturer is in need of an experienced customer support manager.
• You will work closely with the head of sales and MD, ensuring that the internal sales support and estimators are managing workload.
• The customersupport manager will liaise with the internal teams and production facility to ensure that from point of order, windows and doors are manufactured on time and in full.
• This is not a double glazing business, this is a B2B operation supplying independent retail installers throughout the UK.
• It would be beneficial ifthe customer support manager had experience of working in the glazing or fenestration industry, however this is not essential.
• What is essential is the ability to work closely with the internal teams to ensure transparency from order input through to finished goods from a customer satisfaction point of view.
• The company offers a genuinely outstanding opportunity to develop and grow the department over the coming years, you will work closely with and be expected to become one of the senior management team members.

If you are a frustrated customer services manager or in customer support and want a real career opportunity please send a CV in the strictest confidence.