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Support Engineer

Pulse IT Recruitment Ltd
Posted 11 days ago, valid for 10 days
Location

St. Albans, Hertfordshire AL3 6JZ, England

Salary

£30,000 - £36,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An established business is seeking a talented Support Engineer to join their team due to continued growth.
  • The role involves full development life cycle participation and problem-solving for IT support, requiring experience in 1st and 2nd Line support.
  • Candidates must have experience with Database Support, ETL, and Data Management Tools, along with solid IT support skills for both Mac OS and Windows OS.
  • The position offers an attractive starting salary, personal training budget, and excellent career progression opportunities.
  • Applicants should have relevant experience and a passion for IT support, contributing to a dynamic work environment.

We are working with an established & driven business who are looking for their latest star to join the team! We are urgently looking for a talented Support Engineer to be part of the next step of the company's evolution!

Due to continued growth, we are looking a creative & talented IT Support Engineer to be be part of our close knit team. You will be getting heavily involved with the full development life cycle and play a major part in the projects path and delivery.

As an IT Support Engineer will be able to find & solve problems, or simply make changes where required to the project/product you are working on. Experience in 1st & 2nd Line support is required.

You will be comfortable in taking responsibility for the IT Support within the business, and have a passion for solving problems.

Our Support Engineers are an integral member of our team and are involved influencing the support of sophisticated solutions and ensuring their robustness. This is a superb time to join and be part of our growth.

The role will suit an experienced Internal IT Support Engineer who has some experience in Database Support, ETL, and/or Data Management Tools

You will have:

  • Solid experience it IT Support (Mac OS & Windows OS).
  • Experience in working to SLA’s .
  • Experience of supporting multi-site users.
  • 1st Line + Support is essential.
  • Experience in Database (SQL, MySQL, SQL Server etc), ETL, and/or Data Management Tools (SAP, Tableau Oracle etc) is Essential

Technical Skills Required:

  • Desktop, Laptop & Device support.
  • Working alongside outsourced MSP providers
  • Software & Network Support
  • Firewalls
  • Experience with Database (SQL, MySQL, SQL Server etc), ETL, and/or Data Management Tools (SAP, Tableau Oracle etc) is Essential

As part of the role, you will be rewarded with the following:

  • An attractive starting salary!
  • A chance to learn new technologies & techniques
  • Personal training budget
  • A fun, dynamic working environment.
  • Excellent career progression
  • Regular salary re-views
  • Attractive holiday entitlement
  • Excellent work life balance

Skills: IT Support, Network Support, Desktop Support, Database (SQL, MySQL, SQL Server etc), ETL, Data Management Tools (SAP, Tableau Oracle

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.