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Join CCS & Shape the Future of Renewable Energy!
Why Choose CCS?
- Develop new skills with our full training programs, coaching, and mentoring support.
- Grow your career with us, with clear pathways for personal development.
- Enjoy long-term contracts and job security.
- Earn excellent rates of pay that reflect your skills and dedication.
About Us
CCS was established in 2007 to deliver high-quality boiler installation services to social housing customers. Over the years, our diverse team has grown significantly, enabling us to expand our offerings and incorporate cutting-edge technologies. Today, we are at the forefront of renewable energy installations, setting industry standards and leading the way in innovative solutions for our clients.
Be Part of a Growing Team & Apply Today!
If youre ready for a new challenge and want to be part of a forward-thinking company, contact us to learn more about our opportunities. Your journey to a rewarding career with CCS starts here!
Job Purpose:
To oversee and manage all operational deliveries across all national locations, to manage all site /supervisors across all work streams within social housing sector, Retrofit, Energy Efficiency, Renewable energy term contracts. Also to manage whole house retrofit contracts in line with PAS2030/2035. To manage delivery of all services and high levels of commercial control and customer/client satisfaction.
Benefits for working at CCS:
- Pension Scheme, (Auto-enrolment after completion of probation.).
- Buying / Selling of annual leave after successful probation period in the allocated window.
- Potential for enhanced benefits package after two years service, based on performance.
- Professional growth.
- Parking available in office locations.
- Refer a friend bonus scheme.
- Work related training (in-house and external where appropriate).
- 24/7 Employee Assistance Program
Duties:
- Management of site managers/supervisors to ensure contract compliance with all work streams and business activities.
- To be available to train, develop and guide contract managers.
- To build and develop a robust top class customer experience across all engagements and all work streams within CCS.
- To support all department other managers within the team and staff/direct reports.
- To ensure continuous improvement and application of CCS business/quality processes in all aspects of our service.
- To manage, improve and maintain first class processes and end to end management of works and company processes.
- To arrange and manage meeting schedules and enforce actions and improvements.
- To develop and train others in commercial awareness, PNL management, forecasting, budgeting and planning efficiently.
- To continually improve customer satisfaction, client reporting, WIP and IT interfaces.
- To organize, host and manage client meetings and briefings.
- To manage any trainees and formal training plans, improvement plans.
- To complete staff appraisals, reviews, recruitment and disciplinary as required within your teams.
- To continue to build positive relationships and collaboration between operational delivery teams and commercial functions within the business.
- Engage with compliance and HR to ensure CPD and continued training for administrative staff across the business.
- To provide business forecasting and in-depth reporting to Operations Manager weekly/monthly and quarterly.
- To manage and plan all programmes of works across all retrofit contracts across England.
- To ensure robust weekly and monthly reporting regimes from contract management teams, nonconformance and defect management. Reported to Operations Manager.
- To ensure timely and effective business process via Protean/management systems to aid accurate and speedy valuations, invoicing and work close down from all branches and contract areas.
- To manage clients, escalations, contractual problems and improvements proactively in a partnership focus.
Skills/Qualifications:
- Experience and proven track record of at least 5 years atr management level.
- Proven experience in the management of similar contracts/contract managers of a turnover in excess of 3M would be a preference.
- Proven commercial management skills and awareness, understanding of finance mechanisms such as forecasting and PNL analysis.
- Formal qualification in operational management and preferably technical training in one of CCS main disciplines Gas, Electrical, Retrofit.
Experience Required:
- Minimum of 5 years experience as a contract manager.
- Experience of working across all work streams installation, maintenance, projects,
- Commercial knowledge of accounting, NHF/SORS, process management in social housing sector.
- Proven experience in top class customer service
- Willing to gain further qualifications in operational business management.
- IT understanding of management systems, KPIs, WIP and service through innovation.
- Digital awareness and customer experience knowledge.
- Understanding of JCT. MTC, NEC and partnership contracts
- Understanding of compliance requirements and process management in social housing sector.
Personal Attributes
- You pride yourself on truth and share knowledge for the greater good.
- You are committed to improvement and are an active team participant.
- You accept responsibility for your role and promote ownership in others.
- You have a desire to be successful and achieve goals, whether small or large.
- You are flexible to meet business needs and actively work towards expanding your knowledge and developing your skills.
We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs or nationality.
- A clean UK driving license and DBS check will be required.
