Part Time Administration Co-ordinator

We are currently recruiting for an experienced administrator to join a fast-growing, exciting company based in central St Albans on a 12-month Fixed Term Contract to cover maternity leave. They operate in modern open plan offices with free parking!

28 Hours per work spread over 4-5 days office based in St Albans

This is an excellent opportunity for an organised and confident administrator with excellent communication skills.

You will be supporting the team within a varied co-ordinator role which includes administration, customer service, project management, negotiation, and some proactive customer contact.

What’s in it for you?

• Salary: up to £26-29k FTC (£21k-£23k)
• 28 hours per week spread over 4 or 5 days - office based
• 22 days holiday plus 8 days bank holiday (pro rata)
• Free parking
• Private medical insurance
• Life insurance
• Employee assistance programme
• Online discount programme

Key responsibilities:

• Responsible for the customer care of all enquiries including answer telephone calls, respond to customer enquiries and handle any customer complaints
• Be responsible for marketing collateral
• Support the management of the marketing budget
• Assist in organising regional and national trade shows
• Book meeting rooms/venues as required
• Circulate letters and communication bulletins to sites
• Assist in collecting, opening, distributing & sending mail as necessary, and handling post as required
• Management of contractor matrix to include simple negotiations, quote raising, maintenance and distribution of all related collateral, maintenance of the database of contractors including Ts&Cs
• Support the CRM process to include regular updating and audits of the data
• Outbound campaigns/info gathering/follow ups

What the employer is looking for:

• 3-5 years’ experience within a varied administration and customer service role
• Excellent communication skills; verbal, electronic and written
• Highly computer literate with excellent working knowledge of Microsoft Office programmes
• Excellent organisational skills with the ability to prioritise tasks and to work to deadlines
• Ability to develop positive working relationships with colleagues and external contacts
• Rational decision making, judgement and strategic thinking
• Ability to develop positive working relationships with colleagues and external contacts

Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. 

Please note due to the number of applications we often receive, only shortlisted applicants will be contacted.