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We are currently recruiting for an exciting customer orientated role which will see you managing a group of existing clients. You will build and nurture strong relationships, serving as the primary point of contact for all account-related matters. The company are on the outskirts of St Albans and so a car driver is essential!
You will deliver outstanding levels of customer service, working closely with the wider Sales and Consulting team.
What’s in it for you?
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Salary: Up to £35k depending on experience
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Hours: 35.25 hours per week with a hybrid approach, working from home and office – 2 days in the office
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25 days annual leave
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12.5% pension
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Free healthcare for employee, family at a discounted rate
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4 x life assurance
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Discretionary bonus
Key Responsibilities:
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Delivery of agreed renewal revenue target
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Ongoing development of assigned accounts
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Develop a strong pipeline of qualified leads, generating new business opportunities
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Accurate forecasting, sales projection and pipeline management
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Be responsible for customer relationships, managing ongoing engagement to drive retention and enhance customer experience
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Provide guidance and tools to ensure effective adoption of our online services within their team and company
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Presenting company services via online demos and face to face meetings
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Provide high quality customer feedback to support the development of services
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Develop strong customer relationships to effectively upsell and cross sell other products and services
What the employer is looking for:
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Strong commercial acumen with a good understanding of business issues
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Experience of the FMCG industry and working in a B2B sales environment
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Proven commercial track record, able to work under pressure to deliver agreed targets
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Excellent relationship developer, engaging existing contacts and building new ones through networking
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Be a CRM Super-user and an advocate for its use within the wider sales team
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Share insights within the business to drive continuous improvement and customer satisfaction
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Proven ability to translate data into actionable insights
 Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.
Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
