New Business Account Manager

JOB TITLE: New Business Account Manager
SALARY: £28,000 + £7,000 OTE = £35,000
LOCATION: St Albans
SETTING: Office based with one day a week working from home rising to two days
BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more.

Established in the 80's, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector.

We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.
Due to growth we have an exciting opportunity for four New Business Account Managers. We are looking for a new business hunter with have a passion for achieving financial targets and strong selling, interpersonal and organisational skills with a focus on quality to deliver an exceptional service to existing and new customers.

JOB SPECIFICATION: New Business Account Manager

These roles would suit individuals who thrives in a fast-paced environment as you will be opening new accounts, reactivating old and managing relationships. You will be driven by financial target achievement as well as providing our customers with the ultimate experience.
You will have many day-to-day responsibilities including proactive outbound calling, quoting, CRM and order management.
The responsibilities include, but are not limited to:
• Achievement of set sales target.
• Achievement of set Key Performance Indicators as such as proactive talk time, quotes generated, conversion rates and customer engagement.
• CRM daily management. Reporting on customer engagement and updates of customer contacts.
• Daily pipeline management, enabling you to provide a weekly forecast.
• Order and backorder management, enabling you to proactively manage customer expectations on delivery.
• Building an understanding of XMA's offerings including engagement with other departments e.g., Pre Sales, Config offerings and Services.
• Assisting customers in use of direct electronic ordering tools.

REQUIREMENTS: New Business Account Manager

We are looking for someone with experience of working in a target driven sales environment, taking action to ensure expectations are met.
• Gains commitment on actions to build credibility, extending this as buy in increases.
• Ability to prioritise and manage your time effectively.
• Proficiency and enjoyment in customer Satisfaction, interacting with our customers
• Strong listening and presentation skills.
• Business acumen expertise, building competitive advantage through understanding of the industry.

Some knowledge of IT hardware and services would be an advantage, but we are essentially looking for someone with direct sales experience in any sector whether that IT, mobile phones, broadband etc. If this is you click apply for immediate consideration.

KEYWORDS: Sales, Inside Sales, Internal Sales, Sales Support, Customer Services, Outbound Sales, Business Development, Customer Relationship Management, Customer Success, New Business

We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.

We are proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.

We are also proud to be a Disability Confident Level 2 Employer which means that we are committed to inclusive and accessible recruitment practices, ensuring that individuals with disabilities are given equal opportunities to thrive in our workplace. As part of our commitment, we participate in the Guaranteed Interview Scheme, which guarantees an interview to any candidate with a disability who meets the minimum criteria for the role. Join us and be part of a diverse and supportive team where your skills and talents are valued.

If you have any such requirements, please do not hesitate to contact us on our email which is where we will be happy to action your requests.