Automotive Service Advisor

Just Recruitment Solutions Limited

Posted 5 days ago, valid for 17 hours

St. Austell, Cornwall PL26 8LG, England

£24,000 - £28,800 per annum

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

A Service Advisor position is available in St Austell, requiring Monday to Friday work with Saturdays on a rota, compensated with overtime pay.
The role involves being the first point of contact for customers and managing their service and vehicle repair inquiries professionally.
Key responsibilities include handling customer queries via phone, email, and in-person, managing courtesy cars, and coordinating with workshop teams for timely service completion.
Candidates must have previous customer service experience in a dealership setting and possess a full UK driving license.
Salary details were not provided, but there are opportunities for internal promotions for qualified applicants.

Service Advisor Vacancy – St Austell

Mon - Fri and Saturdays on a rota and paid at overtime

As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership.

Your duties will include:

dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction; dealing with all service enquiries by telephone, email and face-to-face; managing the allocation and handover of courtesy cars; and liaising with workshop teams to ensure timely completion of customer vehicle.

Upselling of additional works, service plans and warranties.

Opportunities for internal promotions are available within this company for the right applicants.

Previous dealership customer service experience is essential, and you must hold a full UK driving license.

Apply now in a few quick clicks