Automotive Service Advisor

Just Recruitment Solutions Limited

Posted 9 days ago, valid for 20 days

St. Austell, Cornwall PL25 5NE, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The Service Advisor position in St Austell requires a friendly and professional individual to be the first point of contact for customers at the dealership.
Key responsibilities include managing customer service inquiries, coordinating courtesy car handovers, and liaising with workshop teams to ensure timely vehicle completion.
Candidates must have previous dealership customer service experience and a full UK driving license.
The role offers opportunities for internal promotions for suitable applicants.
The salary for this position is competitive, although the specific amount is not mentioned in the job listing.

Service Advisor Vacancy – St Austell

As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership.

Your duties will include:

dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction; dealing with all service enquiries by telephone, email and face-to-face; managing the allocation and handover of courtesy cars; and liaising with workshop teams to ensure timely completion of customer vehicle.

Upselling of additional works, service plans and warranties.

Opportunities for internal promotions are available within this company for the right applicants.

Previous dealership customer service experience is essential, and you must hold a full UK driving license.

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